I’ve gone on and on about how making sure what you tell a prospect does two things – engages the conversation going on in their mind, and is about them! Well, Best Buy has done those two things, in two words!
I was at a Minor League baseball game with my wife and son a few weeks ago and saw this out in center field. I couldn’t help but get all goose bumpy and feel the envy of perfection. You, Happier. Wow…
How would you sum up your service in a few words that engage a prospect and is about them?


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